Privacy Policy
Privacy Policy
Last updated: November 2026
Rickey's Spiritual Journey ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our learning website, how we use it, and the choices you have. By using this website, you agree to this policy.
1. Information we collect
- Account details: your name, email address, phone number and address (if you give it).
- Order details: the courses you buy, the order number, the amount, the date, the payment status and the transaction ID.
- Learning details: the lessons you open, your progress, your notes and your test answers.
- Messages: anything you send us through the enquiry form or by email.
- Technical details: your IP address, browser type, device type and the pages you visit. We also use cookies (see below).
We do not collect or store your card number, CVV, PIN, UPI PIN or net banking password. You enter those only on the secure page of our payment partner.
2. How we use your information
- To create your account and log you in (for example, by sending a one-time code to your email)
- To process your payment and give you access to your courses
- To send order receipts, class details, reminders and important notices
- To answer your questions and solve payment problems
- To keep the website safe and stop fraud or misuse
- To improve our courses and our website
- To follow the law and keep records that the law requires
3. Payments
Payments are handled by our payment partners, PhonePe and Zaakpay. When you pay, you are sent to their secure page. They collect and process your payment details under their own privacy policy. We only receive the result of the payment (paid, failed or pending), the amount and the transaction ID.
4. Sharing your information
We do not sell your personal information. We share it only when needed:
- With payment partners, to complete and check your payment
- With service providers who help us run the website, such as hosting and email services. They may use your data only to give us their service.
- With the government, a court or the police, when the law requires it
- To protect our rights, our users or the safety of the website
5. Cookies
We use small files called cookies to keep you logged in, to remember your cart and to understand how the website is used. You can turn off cookies in your browser, but some parts of the website, such as login and checkout, may not work.
6. How long we keep your information
We keep your account and learning information while your account is active. We keep order and payment records for as long as the law and our accounting needs require. After that, we delete the information or remove your identity from it.
7. Keeping your information safe
We use reasonable steps to protect your information, such as secure connections (HTTPS), password-free login with one-time codes, and limited staff access. No website can be completely safe, so we cannot promise absolute security. Please keep your email account safe and never share your login code with anyone.
8. Your choices and rights
- You can see and update your name and phone number from your account.
- You can ask us to correct or delete your information, or close your account, by writing to info@rickeyspiritualjourney.com. We may need to keep some order records because of the law.
- You can ask us to stop sending you promotional messages at any time. We will still send important messages about your orders and account.
9. Children
Our courses are meant for adults. If you are under 18, please use the website only with a parent or guardian. We do not knowingly collect information from children without their parent's consent.
10. Links to other websites
Our website may link to other websites, such as YouTube. We are not responsible for their content or privacy practices. Please read their policies.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the updated date.
12. Contact us
If you have any question about this policy, write to info@rickeyspiritualjourney.com.